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Servicing and warranties: keep your system covered

Why annual servicing matters for heat pumps and AC, what manufacturers require, and how to keep your records in one place.

3 min read · Updated October 2026

Warranties depend on servicing

Most manufacturers offer 5 to 7 year warranties, sometimes longer, but they usually require the system to be registered and serviced every year by a qualified installer. Miss a service and you may lose the cover.

What a service includes

  • Cleaning filters and coils.
  • Checking refrigerant pressures and for leaks.
  • Checking drains, electrics and controls.
  • Updating the service record.

Your home passport

After a job through HeatCool Hub, your installer records the model and serial numbers, warranty dates and the next service date. You get reminders, and the installer gets the visit booked in their calendar.